Business Management Skills

Information and Resources for Managers and Supervisors

Organisation Change: Getting Middle Management To Participate In Change Initiatives

December 19th, 2008 by admin

Corporations depend on those in middle management a great deal. The effectiveness of most corporate entities rests in the hands of middle managers. They represent the connection between the upper reaches of the organization and the rank and file. The keep the business moving along day to day. Middle managers act to stabilize the work environment for the organization. They enable employees to be focused on the job. This is their traditional role. Middle managers are also key to successful organisation change.

They are the means through which organisation change plans move from change planning teams down to supervisors and workers. That being said, they will interpret change efforts through the lens of running the business. When change plans are presented, many middle managers are leery of them. Something you could expect to hear from a middle manager would be, “Look at all the risks we run…” This attitude is created by their run the business mentality and not as intentional bottlenecking of the plan.

Organisation change is probably going to involve middle management; as such, their input on change can only serve to ease the transition on implementation. They have more hands-on insight about how the work is actually happening. They are the most credible source for other middle managers when it comes to change. Like it or not, for the people most affected by change, if you wear a suit every day, you have no business changing procedures. Middle management participation will limit some of the innate disdain that frontline supervisors and employees have for what they perceive to be as people who get a paycheck for inventing changes to justify their jobs.

It is a must to choose people from middle management that have genuine credibility to participate in the planning. They can serve as subject matter experts. They can comment about every benefit to the process as it exists presently. They can assist with change design. Implementation design is another area where middle managers can of help. They will have insight into how fast a change can be implemented effectively.

Going through change steps can assist in procuring support from middle managers for change initiatives. This method enables reasonable discussion regarding the initiative. When organisation change is pushed onto middle managers, there’s a tendency for them to have split-second, irrational responses. The idea is to get them to participate in a data-based analysis of the initiative.

By honoring and offering respect for the job of the middle manager, it helps to forestall resistance. The chaos that change causes in the work environment is the very thing that middle managers are trained to keep from occurring; their reluctance toward change is understandable. Their jobs are to keep things running smoothly and change is disruptive. By being cognizant of the difficult position change puts them in and respecting the problems, middle management will be more receptive to organisation change.

For more information, please see our website: Organisation Change

This entry was posted on Friday, December 19th, 2008 at 7:04 pm and is filed under Management Resources. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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